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where can I lodge a complaint against a courier company in pakistan, I need a government authoraty address?

One of my parcel was wrong delivered by TNT courier service Pakistan, I have already lodged a complaint in TNT head office but I am not satisfied with their answer, I want to lodge my complaint in a government office. kindly if any friend know the answer of my qustien reply me as soon as possible on my following Email ID, muhammad_zaib2000@yahoo.com I am strongly awaiting

Public Comments

1. I would try the Dept of Business Regulation